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Support & Services

Improved plant performance by close partnership

With the global structure of the group we are very close to our customers.
Internal technical training make sure to have specialists and technical expertise available all over the world. Our engineers have full knowledge in all our process solutions but also do understand your process. That way we work in a close partnership with our clients to improve their processes, whatever your location or industry.

The Technical Support Services Team with its worldwide presence of experts brings experience from a wide range of applications and industrial sectors, ensuring that systems are set-up, operated and maintained to maximize functionality for their intended purpose.

Commissioning

Utilizing our commissioning services allows you to ensure a proper commissioning of your process instrumentation. Especially during start-up of your process this ensures that everything runs smooth with accurate measurement as well as provide customers access to all specific skills needed.

Calibration

Regular calibration of the instruments is essential to get reliable information for controlling your process especially for quality critical processes. ENVEA with its global network provides cost effective on site services for that purpose. Please refer to our website for more details.

Training

Training programs are custom-tailored and will specifi cally adhere to your company’s particular needs, whether you require instruction for one individual or a group. Available training options are designed to be conducted in classroom, on-site or in factory settings.

Quality and Performance Service

At ENVEA - SWR engineering we want to assist and support our customers and guarantee that the measurement is still fitting to the present process conditions.

Preventive and corrective maintenance play a vital role in keeping the process in best possible performance, because process conditions easily might have changed by adjusting one little part of the process cycle.
We, therefore, offer customers support services to test and maintain the sensors in your process by skilled engineers.

Our Quality and Performance Service offers four levels of service to fi t your needs and guaranty measurement accuracy and availability.

Service Levels

  • 1. Yearly in-house service:
    Mechanical and electronic verification following our internal procedure, a verification of the sensor signal response and the issue of a certificate
  • 2. Yearly on-site service:
    Service on-site at customer, mechanical and electronic verification following our internal prodedure, a verification of the sensor signal responsing and the issue of a certificate
  • 3. Yearly calibration verifi cation on-site using customer reference:
    On-site calibration verification (A), mechanical and electronic verification follwing our internal procedure, a full calibration verification and correction using provided references and the issue of a certificate
  • 4. Yearly calibration verification on-site using dosing method or isokinetic sampling:
    On-site calibration verification (B), mechanical and electronic verification following our internal procedure, a full calibration verification and correction using dosing method or isokinetic sampling and the issue of a certificate.
    (This level is only available for dust measurement sensors)

To find the right service level for your process, please contact us directly.
Our specialists are ready to help you.

Contact us

Service Features & Benefits

  • Mechanical and electronical verification
  • Sensor response and sensitivity verification
  • Calibration/Configuration verification using the chosen option
  • Calibration certification
  • Guarantee extension for the duration of the maintenance contract